Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from piantetikidswear.com (“Us”, “We”, “Our”, or “Website”) as defined in Our “Terms and Conditions Policy” in Our Website.
Personal Data We Collect
When you visit the Website, We collect personal data from you when you volunteer to provide such data, as per our “Cookies Policy” in our website.
After you consent to collect personal data, We collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
When you create an account or place an order you, We collect personal information in relation to your full name, billing address, shipping address, contact details, and payment details which are used solely for the successful execution and delivery of your order, and also for the successful execution of a refund or a return.
How We Use Your Personal Data
We need your Personal Data in order to provide you with our services. Some of our services are:
- Distribution of our products: We may need to process and disclose your data to deliver our products.
Please refer to Our “Shipping Policy” in Our Website for the Company responsible for the shipping of our products. Our responsibility of your personal data excludes the use of your personal data by that Company.
- Managing our business: In order to run Our business effectively We may need to process personal data for multiple reasons, including managing our client relationships, developing our business and services, hosting events, and to manage and administer our Website, IT systems and applications.
- Payment details: We will need to process your data for the payment of your order and in case of you request a refund.
- Invoicing: We will need to process your data for financial purposes.
- Promotions: Your data will be processed if you participate in one of our social media promotions.
- Event Competitions: Your data will be processed if you participate in one of our competitions.
- Marketing: We may use your personal data to develop an idea of what products or services We think you may want or need, or what may be of interest to you.
You may receive marketing communication from Us if you have requested information from Us, and you have opted-in for receiving marketing material.
You can ask Us or third parties to stop sending you marketing material at any time by contacting Us above or clicking on the opt-out link included in each marketing message.
Should you choose to opt out of receiving our marketing material, We will continue to carry out our other relevant activities using your personal data.
- To comply with legal obligation: Your data might be used to comply with the requirements imposed by our auditors, financial reporting requirements, government authorities and to cooperate with law enforcement agencies, government authorities, regulators and/or the court.
- Service Personalisation: We may use your data to personalise our services to match your personal needs.
How Long We Keep Your Information
We will only retain your personal data for as long as necessary to fulfil the purposes We collected it for, primarily for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, We consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use and/or disclosure of your personal data, the purposes for which We process your personal data and whether We can achieve those purposes through other means, and also the applicable legal requirements.
In some circumstances you can ask Us to delete your data. In some circumstances We may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case We may use this information indefinitely without further notice to you.
Lawful Basis for processing
Consent: in case where you have given a clear consent for Us to process your Personal Data for a specific purpose.
Performance of a contract with you: Processing of Personal Data is necessary, for a contract We have with you, or because they have asked you to take specific steps before entering a contract. For example, We process your data in order to supply you with the requested product.
Legal Obligation: In circumstances where it’s our legal obligation to disclose or share your data in order to be compliant, pursuant to a legal request, subpoena or other legal processes, or in order to enforce or apply Our’s Terms of Use and other agreements, including for billing and collection purposes; or to protect the rights, property, or Our safety, or others, We may exchange information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
Legitimate interest: The processing is necessary for Our legitimate interests or the legitimate interests of a third party unless there is a good reason to protect your Personal Data which overrides those legitimate interests.
Before We process your personal data for activities where Our interests are overridden by the impact on you (unless We have your consent or are otherwise required or permitted by law), We make sure We consider and balance any potential impact on you and your rights before We process your personal data.
Vital Interest: In certain conditions when your consent it is not possible to be obtained, it may be necessary for Us to process your Personal Data, including Sensitive Personal Data you provided through Our Services, where it is in your vital interest or in the interest of others. Vital interest or in the interest of others could be an event of a medical emergency, in which We may disclose your data, for example, to a hospital.
What Are Your Rights
In this Section, We have reiterated the rights that you have under data protection law (Your rights are not fully explained in this section). You should read the related legislation, published by the regulatory authorities for complete clarification of these rights.
Your rights under data protection law are:
- the right to access;
You have the right to receive a copy of the Personal Data We hold about you, as well as information about how it is used.
- the right to rectification;
You have the right to ask the Us to correct Personal Data We hold on you where it is incorrect or incomplete.
- the right to erasure;
This right entitles you to require the erasure of your Personal Data from Our systems and records. However, this right applies only in certain circumstances (e.g. where We no longer need the Personal Data for the purpose for which We collected it or where you withdraw consent to Our use of your Personal Data and where there is no other legal basis for continuing to use it).
- the right to restrict processing;
This right entitles you to restrict the processing of your Personal Data by Us. Where this right is exercised, We are still permitted to store your Personal Data but other use of the data is prohibited, save in certain limited circumstances.
- the right to object to processing;
You have the right to object to Our use of your Personal Data in certain circumstances. However, We may continue to use your Personal Data, despite your objection, where there are compelling legitimate grounds to do so or We need to use your Personal Data in connection with any legal claims.
- the right to data portability;
This right allows you to obtain your Personal Data in a format that enables you to transfer that Personal Data to another organisation where We are processing your Personal Data on the basis of consent or on the fulfilment of a contract and if processing is carried out by automated means. You may have the right to have your Personal Data transferred by us directly to the other organisations, if this is technically feasible.
- the right to complain to a supervisory authority;
You have the right to lodge a complaint with the Data Protection Commissioner if you think that We have not processed your Personal Data in accordance with data protection legislation and,
- the right to withdraw consent;
You have the right to withdraw your consent to the processing of your Personal Data by Us at any time. This will not affect the lawfulness of Our processing before the withdrawal.
If you wish to exercise any of the rights set out above, please contact Us via email at info@pianetikidswear.com so We provide you with the necessary information.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, We may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, We may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help Us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up Our response.
We try to respond to all legitimate requests within one month. Occasionally it may take Us longer than a month if your request is particularly complex or you have made a number of requests. In this case, We will notify you and keep you updated.
If you believe that Our processing of your personal information trespasses data protection laws, you have a legal right to report a complaint with a supervisory authority accountable for data protection as state above.
CONTACT
Please note that the e-mail: info@pianetikidswear.com has been made available to you for the purposes of allowing easy and direct access to us.
For any comments, feedback, queries or any question other than the ones addressed above, you may reach us via Our usual contact channels: the chat available on the webpage and/or social media. For further information, please visit the “Contact” section on the webpage.
